Shipping Policy

Thank you for shopping with Shuhwiz! We strive to provide our customers with an excellent shopping experience, including fast and reliable shipping. Please read the following shipping policy to understand our delivery process.

1. Shipping Locations

We currently offer shipping within Pakistan. We deliver to all major cities and towns across the country.

2. Shipping Costs

  • Free Delivery in Lahore: Enjoy free delivery on all orders within Lahore.
  • Shipping Charges for Other Cities: For orders outside Lahore, a flat delivery charge of PKR 250 will apply.

3. Delivery Time

  • Estimated Delivery Time: All orders are processed and shipped within 5 to 7 working days from the date of purchase.
  • Delivery times may vary based on your location, local postal services, and other unforeseen circumstances. However, we make every effort to ensure that your order reaches you within the specified time frame.

4. Order Processing

  • Once your order is confirmed, we will send you an order confirmation email.
  • Orders placed on weekends or public holidays will be processed the following business day.
  • During peak seasons or sales, processing times may take a little longer, but we will notify you of any delays.

5. Shipping Carrier

We use reliable third-party courier services for deliveries. You will receive a tracking number once your order has been shipped, so you can monitor the status of your delivery.

6. Delivery Delays

While we strive to ensure timely delivery, Shuhwiz cannot be held responsible for delays caused by circumstances beyond our control, including but not limited to:

  • Weather-related disruptions
  • Courier delays
  • Customs delays (for international shipments)
  • Holidays or public holidays

If there are any significant delays, we will notify you and make every effort to resolve the issue.

7. Incorrect Shipping Information

Please ensure that you provide accurate and complete shipping information at checkout. If there is an issue with the shipping address provided, please contact us as soon as possible at Hello@shuhwiz.com to correct the details. Shuhwiz is not responsible for any delays or issues that arise from incorrect information.

8. Missing or Lost Packages

If your package is missing or has not arrived within the estimated delivery time, please contact us immediately at Hello@shuhwiz.com. We will work with the courier company to resolve the issue.

9. Contact Us

If you have any questions regarding shipping, please reach out to us at:

  • Email: Hello@shuhwiz.com
  • Address: H8JQ+7CC, Sultan Pura Sultanpura Misri Shah, Lahore, Punjab

Thank you for choosing Shuhwiz! We hope you enjoy your shopping experience.